Terms of Service

01 Acceptance of Terms

These Terms of Service ("Terms") govern your use of the Guesthouse Butler mobile application (the "App"), provided by eMviasoft Ltd ("we", "us", or "our"). By downloading, installing, registering an account, or using the App, you agree to be legally bound by these Terms. If you do not agree, you must not use the App.

02 Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the App. By using the App you represent and warrant that:

• You have the legal capacity to enter into a binding contract.
• All information you provide is accurate and complete.
• You will use the App in accordance with these Terms and applicable laws.

03 Description of the Service

Guesthouse Butler is a mobile application designed to help short-term rental property hosts manage their operational tasks, including:

• Reservation management and tracking
• Property and guest information management
• Consumables and stock tracking (towels, linen, supplies)
• Cleaning and maintenance scheduling
• Expense tracking and basic financial reporting
• Local notifications and reminders

The App stores all data locally on your device. We do not provide cloud synchronization, online backup, or shared access between devices, unless explicitly stated as a feature of a future update.

04 User Accounts

To use the App, you must create a local account on your device. You are responsible for:

• Maintaining the confidentiality of your password.
• All activities conducted through your account.
• Immediately notifying us of any unauthorized use of your account.

Since accounts are stored locally on your device, we cannot recover lost passwords or data on your behalf.

05 Subscription Plans and Pricing

Access to certain features of the App is provided through paid subscription plans. The available plans are:

5.1 Pricing

• Prices are listed in Euros (EUR) and exclude Value Added Tax (VAT) where applicable. VAT will be added at the rate required by your country of residence and shown at the time of purchase.
• We reserve the right to change subscription prices. Existing subscribers will be notified at least 30 days before any price change takes effect, in accordance with Apple App Store and Google Play Store policies.

5.2 Payment Processing

All subscription payments are processed through:

• Apple App Store (for iOS users)
• Google Play Store (for Android users)

You authorize the relevant app store to charge the payment method associated with your account. We do not collect or store your payment card details.

5.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period (monthly or annually) unless cancelled at least 24 hours before the end of the current period. The renewal amount will be charged to your account through the relevant app store.

5.4 Cancellation

You may cancel your subscription at any time through your device settings:

• iOS: Settings → [Your Name] → Subscriptions → Guesthouse Butler
• Android: Google Play Store → Menu → Subscriptions → Guesthouse Butler

Cancellation takes effect at the end of the current billing period. You retain access to premium features until that time.

5.5 Refunds

Refunds are subject to the policies of the relevant app store:

• Apple App Store refund policy: support.apple.com/en-us/HT204084
• Google Play Store refund policy: support.google.com/googleplay/answer/2479637

5.6 Welcome Bonus Period for New Subscribers

First-time subscribers to Guesthouse Butler receive a Welcome Bonus Period of 3 (three) additional days, granted as a courtesy at the start of their first paid subscription. The Welcome Bonus Period works as follows:

• Payment for the subscription is processed immediately at the time of purchase through the relevant app store.
• A bonus period of 3 (three) days is added at no additional charge before the official subscription period begins.
• During the bonus period, the user has full access to all premium features.
• The standard subscription period (monthly or annual) officially commences on the fourth (4th) day after purchase.

Eligibility: The Welcome Bonus Period applies only to a user's first subscription with Guesthouse Butler, regardless of whether the user selects the monthly or annual plan. Subsequent renewals or future subscriptions (after cancellation and resubscription) follow the standard billing cycle without additional bonus days.

Implementation: The Welcome Bonus Period is managed internally within the App. App store billing cycles are not affected; the bonus is provided as additional access time controlled by Guesthouse Butler. Auto-renewal dates and billing cycles operate according to standard app store mechanisms after the bonus period ends.

06 Acceptable Use

You agree not to:

• Use the App for any unlawful purpose or in violation of any applicable laws or regulations.
• Reverse engineer, decompile, or attempt to extract the source code of the App.
• Use the App to store or process data that infringes the rights of third parties.
• Use automated systems or scripts to access or use the App.
• Resell, sublicense, or transfer your subscription to another party.
• Attempt to bypass payment requirements or security measures.

07 Your Responsibility for Data

Since data is stored locally on your device:

• You are solely responsible for backing up your data. We strongly recommend using your device's built-in backup features (iCloud, Google Drive, etc.).
• We are not liable for any loss of data caused by device failure, theft, loss, uninstallation, or any other reason.
• You must comply with all applicable data protection laws (including GDPR) when entering guest information into the App.
• You must obtain consent from your guests before storing their personal information.

08 Intellectual Property

The App, including all content, design, code, logos, and trademarks, is the exclusive property of eMviasoft Ltd and is protected by copyright and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal or business use in accordance with these Terms. You are not granted any other rights to the App.

Data you enter into the App remains your property. We make no claim of ownership over your data.

09 Third-Party Services

The App relies on the following third-party services. Your use of these services is subject to their respective terms and privacy policies:

• Apple App Store — apple.com/legal/internet-services/itunes
• Google Play Store — play.google.com/about/play-terms

10 Disclaimers

We do not warrant that:

• The App will be uninterrupted, secure, or error-free.
• The App will meet your specific requirements.
• Any defects will be corrected.
• Calculations or reports generated by the App are suitable for tax, accounting, or legal purposes. You should consult a qualified professional for such matters.

11 Limitation of Liability

Our total cumulative liability to you for any claims arising from or related to the App or these Terms shall not exceed the total amount you paid to us for subscriptions in the 12 months preceding the event giving rise to the liability.

Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded under applicable law.

12 Indemnification

You agree to indemnify and hold eMviasoft Ltd harmless from any claims, damages, or expenses (including legal fees) arising from your use of the App, your violation of these Terms, or your violation of any rights of a third party (including data protection violations regarding guest data).

13 Termination

We may suspend or terminate your access to the App at any time, with or without notice, if you violate these Terms.

You may stop using the App at any time by uninstalling it. Cancellation of your paid subscription does not automatically delete your local data — you must uninstall the App to remove data from your device.

14 Changes to These Terms

We may modify these Terms from time to time. Material changes will be communicated through the App or through the relevant app store. Continued use of the App after changes take effect constitutes acceptance of the modified Terms.

15 Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Bulgaria, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the App shall be subject to the exclusive jurisdiction of the courts of Sofia, Bulgaria.

16 Contact Information

For questions about these Terms or general support, please contact us:

17 Miscellaneous

Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and eMviasoft Ltd regarding the App.

No Waiver: Failure to enforce any provision does not waive our right to enforce it later.

Assignment: You may not assign your rights under these Terms. We may assign our rights to any affiliate or successor.